Valli tee 17, Vaela küla, Kiili vald 75413 Harjumaa Estonia
At Arras OÜ, we consider quality to be the cornerstone of both our manufacturing and service, offering products and services that meet required standards and high expectations.
Quality is not just a word—it’s a promise that defines everything we do.
In the construction materials industry, the standards and requirements for products are clearly defined. However, for us, true quality means more than just adhering to rules. Quality is about consistency—each product must be consistently and uniformly at a high level. This is an ongoing development process that requires dedication and meticulous attention to detail.
Arras OÜ approaches quality differently—we believe it’s important to listen to you, our customer. Our goal is to ensure that every product and service meets not only official standards but also your actual needs. At the heart of our quality is true partnership, understanding that customer satisfaction starts from the first contact and continues through order fulfillment and beyond.
Quality is not limited to the product—it encompasses the entire service process. We believe that even the best product loses its value if it does not reach the customer on time and in the right quantity. Therefore, we have made high-quality service the foundation of our daily operations, ensuring a smooth process in sales, order handling, shipping, and after-sales support. Our principle is simple: promises are made to be kept—always.
Join us in taking the step towards quality and experience what truly top-tier service and product mean.
We are committed to achieving our goal – ensuring high quality of the products and services we offer to our customers through a systematic and process-centered approach.
We have entrusted the certification-related testing and strength calculations of our products to recognized laboratories with extensive experience:
Blass & Eberhart (Construction Structures Engineering Bureau)
VTT (Finnish Institute of Technical Research)
TZUS (Institute of Building Technology and Testing in Prague)
As part of the product development process and our desire to ensure the high quality of our products, we conduct in-house physical tests on the production. For testing, we use a motorized hydraulic testing device with a 12-ton performance capacity, which allows us to determine the load-bearing capacities of the test specimens.